Terms and Conditions
- All orders require a minimum of 30 days notice of your event and are subject to a $300 minimum order amount
- *** Additions to your order are welcome anytime, up to 14 days before your event ***
- Cancellations must be received no less 45 days before the event at which time a 50% refund will be provided. No refunds will be available within
- After placing your order online you will receive
- Client understands there is no guarantee of exact flowers due to the nature of the product offering and understands all flower choices will be in line with the selected color palette but are the choice of the designer.
Delivery
- We will connect with you in the weeks leading up to your wedding day to finalize the delivery details, ensuring the schedule suits the photographer’s requirements as well as the venue’s set-up guidelines.
- Our flat-rate delivery fee covers drop off to one location within a 25-mile radius of 20852. See our delivery map here. For delivery outside this area, email [email protected] for a custom delivery quote.
- The flat-rate delivery fee is for one drop off location only. If you require drop off to an additional location, additional fee will apply.
- Grace & Panash is not responsible for setting up or unpacking flowers.
- Grace & Panash takes no responsibility for condition of flowers after delivery is completed. Care instructions will be given to keep blooms in excellent condition.
- Considering the time and know-how required to safely transport flowers, delivery is strongly recommended. However, if your order is small and you have sufficient space in your vehicle , you’re welcome to pick up from our Rockville, MD studio. Please note in your order that you plan to pick up. Grace & Panash takes no responsibility for the condition of the florals after pick up is completed. Care instructions will be given to keep blooms in excellent condition.
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